Frequently Asked Questions
Discover The Finer Details
At Surf & Sand Resort Laguna Beach, your comfort and safety are our top priority. Below, please find a list of our most frequently asked questions and hotel policies. Should you have a question that is not addressed below, our concierge team is ready to assist you in any way possible.
Frequently Asked Questions
We have always taken great pride in delivering the highest standards in cleanliness and hygiene. Now, we’ve supplemented those practices with a comprehensive system of enhanced health and safety protocols based on the guidelines set forth by the Centers for Disease Control, the California Department of Public Health and the California Hotel & Lodging Association. We have implemented a rigorous ongoing training program to ensure a clean, safe and healthy environment throughout our resort for our valued guests and employees. As government and health officials release new guidelines on hygienic and social distancing practices, we will adapt our own protocols with an abundance of caution for the safety of both our guests and our employees. The following outlines the precautionary measures currently in effect at the resort to protect against COVID-19. Each department has its own detailed set of procedures, which are based on expert guidance from leaders in sanitization and safety.
Surf & Sand Resort Laguna Beach is settled on the Laguna coastline, just south of Newport Beach. The Resort is an approximately 1-hour drive from LAX and an approximately 20-minute drive from Orange County’s John Wayne Airport.
Directions from LAX and John Wayne Airport
1. Follow the signs exiting the airport that lead to the 405 Freeway South.
2. Stay on Interstate 405 until you reach the 133 (Laguna Canyon Hwy) toward Laguna Beach.
3. The Hwy ends at Highway 1 (PCH), then take a left (south). Surf & Sand Resort Laguna Beach is 1 mile south on the ocean side of the highway.
Directions from San Diego
1. Take 5 North toward Los Angeles.
2. Take the “Beach Cities” Exit and head north on “Beach Cities” Highway 1 North.
3. Head north approximately 10 miles. Surf & Sand Resort Laguna Beach is located on the ocean side of the highway.
John Wayne airport is a short 20-minute drive from Newport Coast. Los Angeles International Airport (LAX), and San Diego Airport (SAN) are approximately an hour away from the resort.
The gateway to Southern California and the closest airport to Laguna Beach is John Wayne Airport, Orange County (SNA). It is conveniently located 16 miles from the resort. Travel in style with rates starting at $210 + gratuity one way. Travel time is approximately 30-45 minutes. Concierge team will be delighted to set up private transportation to or from the airport.
Please contact the concierge team at ssconcierge@jcresorts.com or 844.489.3652 for inquiries.
We guarantee that you will be able to check-in to our Laguna Beach Resort & Spa at 4 p.m. The room is yours until 11:00 a.m. on your day of departure. If you wish to check-out later than 11:00 a.m., please contact the front desk.
We would love to accommodate your travel needs. You may request early check-in at the time of booking. Please note we cannot guarantee until the day of check-in if the room will be available before 4 p.m. To request late check-out, please call the front desk on the day of your departure (additional fees may apply).
We allow 2 dogs per room, each 40 lbs. and under, at the Surf & Sand Resort Laguna Beach. There is a non-refundable deep-cleaning fee of $250. Click here to learn about our Pet Program.
A $25 daily resort fee is applied to each hotel reservation and includes amenities and services designed to enhance your experience at Surf & Sand Resort Laguna Beach.
Resort fee inclusions at Surf & Sand Resort Laguna Beach include:
- Wi-Fi/High-Speed Internet
- Access In-Room Bottled Water
- Local & Toll-Free Calls
- Seasonal Activities
- Beach Chair, Umbrella, and Towel Access
- Fitness Center Access
- Digital newspapers, eBooks, & magazines through Press Reader
- In-Room Safe
- Surfboard Storage
- Bottled Water with Valet Service
- Personalized Guest Request Texting Service (24-hour Assistance)
- Access to Resort's Heated Pool & Hot Tub
- Boarding Pass Printing
- Incoming & Outgoing Fax Service
Additional In-Room Amenities:
- Well stocked Mini-Bars
- Premium shower products
- High-speed internet access
- Bluetooth-enabled audio
- Custom Nespresso coffee and cocktail display
- Smart AC/Heating
- Goose down or non-allergenic foam pillows
- Microwave available upon request
- Cribs and rollaway beds available upon request
Our valet parking service will take care of your vehicle and has a $65 overnight fee.
Day parking is $25 and restaurant validation $10.
Rooms and suites are non-smoking. If there is evidence of the smoking of any substance in your non-smoking accommodation, you will incur a fee of $500 for standard rooms. Please note that e-cigs, vapors, hookahs, marijuana, etc. fall under our non-smoking policy.
The Laguna Beach City Council approved a ban on smoking and vaping in all public spaces that began on June 23, 2017. The ordinance bans smoking throughout the city. A fine of $500 will be given for any violation. The city already prohibits smoking at beaches and parks. For more information, please visit https://www.
Room service is available:
Daily, Breakfast 7-11 am
Daily, Lunch and Dinner Sun-Thu 11:30 am – 8 pm; Fri-Sat 11:30 am – 9 pm
For a full guide of Laguna Beach restaurants, please click here.
Currently—and until further notice—we ask for 72-hour notice of cancellation for full refund or rebooking for all individual reservations.
Six rooms or more are required for a group block. Request to speak with Sales/Catering for booking information. Call us at 844-489-3650 or email us at Surfsales@jcresorts.com.
We normally offer live music on weekends at Bella Vista Terrace. Hours and availability may vary depending on the season.
We offer laundry and dry-cleaning services. Please contact guest services for details.
Professional photography and videography is not permitted without prior written approval. Additional fees may be required. All wedding-related photography is exclusive to guests who have booked their celebration through our Sales & Events team.
We suggest checking visitlagunabeach.com/trolley for schedule availability and changes.